Contact us Online or at 1-866-580-6622

We will provide you with an RMA Number (Return Merchandise Authorization).

After two months

If your product is defective and within warranty, please contact the manufacturer, Cariboo at 1-866-782-6222.

Shipping Charges

If your return is a result of our error, we’ll cheerfully provide free return shipping and send you a replacement at our cost. For all other orders that qualified for free shipping – if the returned item causes your original order to fall below $59, we will subtract the original shipping cost from the amount to be credited.