Frequently Asked Questions

They are made from New Zealand Radiata Wood.

The mattress is manufactured by Colgate Mattress Company.

Polybrominated diphenyl ethers or PBDE, are a flame retardant sub-family of the brominated flame retardant group. They have been used in a wide array of household products, including fabrics, furniture, and electronics. Since 1998, there have been concerns raised about the safety of PBDE’s after Swedish scientists noticed substances related to PentaBDE were accumulating in human breast milk.

No it does not contain PBDE.

Yes. Custom size mattress to fit all Cariboo bassinets are made of flame resistant polyurethane foam.

Yes, they are made with a water-resistant vinyl covering.

No. The sheets that come with the bassinet are a 65% Polyester,35% Cotton blend.

To report a dangerous product or a product-related injury, call CPSC’s hotline at: (800) 638-2772 or visit CPSC’s website at www.cpsc.gov/talk.html

Release and recall information can be retrieved at CPSC’s website at www.cpsc.gov

For customer service and information, please visit www.cariboo.us or call toll free1-888-353-2229 or send an email to Service@Cariboo.us

You will need to use a Phillips screwdriver to complete the assembly of the Classic Changing Table.

Do not exceed the maximum weight capacity of 44lbs/20kg.

-Two “X” end crossbars, -Four round rails, -Eight bolts, -One bassinet bag, -One wood base board, -One mattress, -One Allen key for assembling the Cariboo, -One Cariboo Product Registration Card.

Step 1: After verifying that the package contains all the required parts. Follow steps 2 – 5. Step 2: Using the bolts and Allen key provided, connect the four round rails to “X” ends. Step 3: Attach the bassinet bag to the top two round rails using the zippers. Step 4: Fold the two flaps at the end of the bassinet bag over the “X” end crossbar and attach to the outside of the bassinet bag. Step 5: Insert the base board followed by the mattress into the bassinet bag. Your Cariboo Classic Bassinet is ready to use. Note: Check and tighten all bolts periodically.

Clean the frame using a soft sponge or cloth and gentle soapy water. The bassinet bag can be machine washed using a medium temperature delicate cycle. Tumble dry using delicate cycle.

Yes, it does.

No, it does not.

-Two veil assembly legs, -One fabric veil, -One Allen key for assembling and attaching the Cariboo Veil, -One round veil assembly arm with VELCRO strip, -One bolt.

After verifying that the package contains all the required parts listed, please follow the following instructions in order: Step 1: Using the bolt and Allen key provided, connect the two veil assembly legs to the veil arm.
Step 2: Attach the veil assembly legs to the Cariboo bassinet by removing all the bolts from the bassinet, attach the veil assembly to the exterior of the bassinet and insert and tighten all the bolts again. DO NOT REMOVE BOLTS AND ATTACH VEIL WHILE BABY IS IN BASSINET.
Step 3: Locate the small hole in the veil and thread the veil arm through the hole.
Step4: Thread the arm through the top of the veil and attach VELCRO strip at end of veil arm to VELCRO strip on inside of veil cloth so the veil cloth cannot slip off the arm. Tighten all bolts on your Cariboo Bassinet and Veil. Your Cariboo Bassinet and Veil is now ready to use.

It can be machine washed using a medium temperature delicate cycle. Tumble dry using delicate program.

-Two hanging rails, -One changing table cloth with zippers and snaps, -One changing table liner, -One Cariboo Product Registration Card.

Attach the Cariboo Bassinet Changer to your Cariboo Bassinet by placing the gold hooks over the edge of the top rails of the bassinet. After washing, reattach the changing table cloth to the hanging rails. Place the hanging rails with the gold hooks facing out and zip each side of the changing table cloth over the rails with the warning label facing up. Once zipped, fasten all four snaps (two on each side.)

Yes, the Cariboo folding changing table and the Cariboo Bassinet changer have a zipper that is misaligned which can come apart and allow the cloth surface to separate. This can pose a fall hazard to the baby. The firm has received one report of the zipper coming apart however no injuries have been reported. Consumers should stop using the changing tables immediately and contact Scandinavian Child to receive a replacement product.

Customers can go to www.Svanusa.com, they can then click on purchase accessories, catalog, cariboo and then hardware & tools. Customers can purchase the following items below: Cariboo Product Allen Bolts (8) : $2.95 Gold Allen Bolt : $0.50 Allen Key: $1.50 Allen Bolt : $0.25

Cariboo has a two year manufacturer's limited warranty following the date of purchase. New Zeland Nursery Products Ltd will at it's discretion, replace or repair any item requiring service. This warranty shall not apply to damages arising from neglect, accidental damage, or commercial use of the product. Proof of purchase is required. To make a claim under this warranty, contact Scandinavian Child at the toll free #, have the model and product # ready.

They can be found on the label on the inside of one of the legs.

Write to: Cariboo Product Support c/o Scandinavian Child LLC P.O Box 31243, Raleigh, NC 27622 or Email: Cariboo@SClchild.com or call: 1.866.782.6222

Clean using a soft sponge or cloth and gentle soapy water.

The sheets and bassinet bag are a cotton/polyester blend. Fabric 65% Polyester, 35% Cotton.

Yes, Scandinavian Child does carry a blanket that is 100% cotton, to purchase this item customers can contact SCI directly.